Collaborative Robots

NEW SUPPORT OFFERING SAFEGUARDS PERFORMANCE, INCREASES UPTIME AND REDUCES COSTS

Universal Robots, the most trusted and widely-deployed cobot manufacturer in the world, has launched Service360, a new support offering that enhances performance, increases uptime and mitigates risk through seamless collaboration.

“Our customers are at the center of everything. Now, we’re empowering them to proactively monitor, optimize and safeguard cobot performance with enhanced support and preventative maintenance,” said Chris Wilson, Vice President of Service, Universal Robots. “Service360 protects production lines, maximizes uptime, reduces risk and enables success by ensuring manufactures are prepared for the unexpected.”

Complementing the standard product warranty, and available in two different packages, Service360 equips customers to:

• Mitigate risk and take control of unexpected expenses by eliminating unplanned service costs and reducing downtime and delays. 
• Maximize cobot ROI through remote and onsite performance and programming checks, environment assessments and access to UR’s certified engineers, automation experts and 24/7 customer support portal. 
• Keep production running with preventative services and rapid-response visits. 
• Recover rapidly in the event of the unexpected with access to hassle-free service, parts and replacements through UR’s Global Distributor Network. 

Service360 is available now through Universal Robots and its partner network.

The UR3e is the smallest and most compact of any UR robot. Boasting a 3 kg payload and a 500 mm reach, the small form factor of the UR3e makes it a perfect fit to navigate tight workspaces.

Today, more than 100,000 UR collaborative industrial robots have been delivered to customers across industries and around the world. The e-Series of cobots brings incredible flexibility and unparalleled ease of use to your application.

The UR7e brings ultimate flexibility to medium-duty applications with a payload of up to 7.5 kg and a reach of 850 mm.

Today, more than 100,000 UR collaborative industrial robots have been delivered to customers across industries and around the world. The e-Series of cobots brings incredible flexibility and unparalleled ease of use to your application.

Long Reach. Lean Footprint. No compromise.

The UR8 Long offers a 1750 mm reach and an 8 kg payload in a compact, lightweight design. Ideal for welding, pick & place and quality inspection, it excels in applications requiring precise linear motion and high-speed acceleration. With advanced joint architecture and accurate torque control, it’s the perfect cobot for tasks demanding both reach and precision.

Our most versatile robot, the UR12e delivers an impressive payload of 12.5 kg and 1300 mm reach, making it ideal for a wide range of applications. Today, more than 100,000 UR collaborative industrial robots have been delivered to customers across industries and around the world. The e-Series of cobots brings incredible flexibility and unparalleled ease of use to your application.