Universal Robots

Universal Robots : Maximizes Productivity And Availability With Launch Of Service360


Universal Robots, the most trusted and widely-deployed cobot manufacturer in the world, has launched Service360, a new support offering that enhances performance, increases uptime and mitigates risk through seamless collaboration.

“Our customers are at the center of everything. Now, we’re empowering them to proactively monitor, optimize and safeguard cobot performance with enhanced support and preventative maintenance,” said Chris Wilson, Vice President of Service, Universal Robots. “Service360 protects production lines, maximizes uptime, reduces risk and enables success by ensuring manufactures are prepared for the unexpected.”

Complementing the standard product warranty, and available in two different packages, Service360 equips customers to:

  • Mitigate risk and take control of unexpected expenses by eliminating unplanned service costs and reducing downtime and delays. 
  • Maximize cobot ROI through remote and onsite performance and programming checks, environment assessments and access to UR’s certified engineers, automation experts and 24/7 customer support portal. 
  • Keep production running with preventative services and rapid-response visits. 
  • Recover rapidly in the event of the unexpected with access to hassle-free service, parts and replacements through UR’s Global Distributor Network. 

Service360 is available now through Universal Robots and its partner network.


With the ability to automate tasks up to 12.5 kg with no compromise on precision, the UR10e is the Universal Robots’ family’s most powerful robot. A reach radius of 1300mm also enables it to carry out tasks like packaging and palletizing in facilities where there is a larger distance between different operating areas.

  • Flexible Deployment
  • Easy Programming
  • Fast set-up
  • Fast payback
  • Safe & Collaborative



The Universal Robots UR16e delivers an impressive 16kg (35.3 lbs.) of payload within a small footprint, and is ideal for use in heavy machine tending, material handling, packaging, and screw and nut driving applications.

  • Flexible Deployment
  • Easy Programming
  • Fast set-up
  • Fast payback
  • Safe & Collaborative



Technical Specification

The UR20, the first of our next-generation high performance cobots, has been redesigned from the ground up to provide up to 30% more speed and torque,
advanced motion control capabilities, and first-class user experience.

UR cobots bring incredible versatility and unparalleled ease of use to your applications.

The UR20 is no exception - its 20 kg payload and 1750 mm reach make it an ideal match for applications ranging from palletizing to machine loading.


Ultra flexible table-top robot.

UR3 is our new, smaller collaborative table-top robot for light assembly tasks and automated workbench scenarios. The compact table-top robot weighs only 24.3 lbs (11 kg), but has a payload of 6.6 lbs (3 kg), 360-degree rotation on all wrist joints and infinite rotation on the end joint. These unique features make UR3 the most flexible, lightweight, collaborative table-top robot to work side-by-side with employees in the market today.It’s an ideal choice for applications that require 6-axis capabilities where size, safety and costs are critical.

Remark : PDF/ Catalogue featured UR3, UR5 & UR10